Registering as a Ninja

Created by Bite Ninja Support, Modified on Thu, 06 Apr 2023 at 05:59 PM by Bite Ninja Support



As of January 2023, you will not be able to move forward as a Ninja without completing our updated application and onboarding process.

You will only create a Bite Ninja account once you have completed your onboarding paperwork. If you haven't been directed to register, please do not do so.

Step 1: Go to to register.

Step 2: Register as a Ninja:

Fill out ALL fields with accurate personal information.

CREATING A PASSWORD: Passwords must contain at least 1 number. Be sure to create a secure, unique password. This is the password you will use to access your account.

Step 3: Scroll down once you have filled out all of the above fields. You will now run a speed test, upload a profile picture, and [optional] submit a recording of yourself answering the listed questions:

If you need additional help with your speed test, or help with recording on Zoom:

Step 4: Fill out the questionnaire. All questions are required.

Step 5: Review the Terms & Conditions and the Privacy Policy. Once reviewed, click Register.

Step 6: 2FA- Enter the Passcode sent to the phone number you provided. 

Once you submit the 6-digit passcode, you will be successfully registered and can log in to your account.

“Will I be able to work shifts once I’m registered?”

  • You can complete your initial Customer Service training course once you have submitted all necessary documents and information. However, you must be assigned to a restaurant and complete your brand certification before you can work a shift.

“Can’t I create an account without submitting all of this information?”

  • Only approved Ninjas will have access to the Bite Ninja platform, and all required information is necessary. If you are unsure if you would like to become a Ninja or would just like more information, you can read more about the position (and apply) here.

“How do I change my email address or phone number after registering?"

  • Unfortunately, Ninjas do not have the ability to change the email address associated with their account. If you just registered and haven't completed any training yet, we recommend creating a new account. Please submit a support ticket so we can remove your duplicate account. If you need to change your phone number, please submit a support ticket.

If you are unable to click Register...

  • Ensure that you have correctly filled out ALL required fields. Check the following:
  • Passwords entered into both fields must match. This is case-sensitive. Password must contain at least 1 number.

  • All personal information fields are filled out correctly

  • Internet speed test result is filled out and screenshot has been uploaded

  • Profile picture has been uploaded

  • Each item in the questionnaire has been answered 

  • Clicked to agree to the T&C and Privacy Policy 

  • If you have confirmed each of these items and are still unable to click Register, please submit a support ticket by clicking the button at the top of this page.

If you did not receive the temporary passcode to verify your account...

  • Please submit a support ticket with your name, email, and phone number so we can assist you.

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