Change or Reset Your Password

Created by Bite Ninja Support, Modified on Wed, 16 Nov, 2022 at 12:07 PM by Bite Ninja Support

Step 1: Sign in to your Bite Ninja account using your current password at

If you have forgotten your password, select “Trouble Signing In” and follow the instructions sent to your email.

Step 2: Once logged in, click on the “person” icon on the top right corner of your screen. A drop down menu will appear below it:

Select “Change Password”

Step 3: Enter a new password, then re-enter to verify.

Passwords must contain at least one letter and one number, with a minimum of 8 total characters.

Step 4: IMPORTANT! Click “Save” when you are finished. 

You can now attempt to log in with your new password.

“What if I can’t remember my password?”

  • If you have forgotten your password, select “Trouble Signing In” on the login screen. Bite Ninja will email you a link to reset your password. You may have to check your spam or junk mail folder to find the email.

“What should I do if I get a new email address or don’t have access to the email I used to register?”

  • You will have to contact Bite Ninja Support to change your email address. Please submit a support ticket using the link above, or email for help with changing the email address associated with your account.

If you are unable to log in with the correct email and password...

  • Check the spelling of the email address. Also check to make sure caps lock is not on, as passwords are case sensitive. 
  • If you are still having trouble logging in but are sure you have the correct email and password, you can submit a support ticket.

If you are unable to click “Save” when creating a new password...

  • Make sure both passwords match. You can click on the “eye” symbol in each field to temporarily view the passwords. Remember, passwords are case-sensitive. 

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