View and Rate Past Shifts

Step 1: Once you are logged in to the Bite Ninja app, you should see an orange navigational menu on the left hand side of the screen. Click on Past Shifts:

Step 2: You will be taken to your Past Shifts page, as shown here:

Step 3: To rate your shift, click on the green “Rate Shift” button. A feedback box will appear, which you will fill out with the appropriate information. 

Record the number of orders (approximate is fine, or you can leave this field blank), any issues during the shift, a star rating, and any additional comments. Click “Confirm” when you are finished:

HOW TO FILTER PAST SHIFTS:

You have the option to filter shifts by date, time, and payment amount. If you are certified for multiple restaurants or departments, you can also filter out certain locations.

These functions are at the top right of the screen. You can use the search bar first if you are looking for something specific.

Time/Amount: Shifts will always display from earliest to latest start time. Click this icon to instead view the highest paid shifts first. You can switch back and forth.

All other filter options: Pay range, restaurant, location (for restaurants with multiple stores), and department (for restaurants with multiple stations/departments).

Refreshing the page should clear any previously selected filter options. If not, click “Reset Filters” at the top right of the page.

Note: These images are from the desktop version of the Bite Ninja platform. The steps for the mobile app will be the same, but the images may differ slightly. Please contact us if you have any questions.

If previously selected filters won’t clear after you have refreshed the page...

• You can try logging out completely then logging back in. If that doesn’t work, you can do a “hard refresh” of the browser page by pressing and holding CTRL+F5 or CTRL+SHIFT+R at the same time. For mobile, close out and restart the app.

• If the above steps don’t work, please submit a support ticket and contact the CSS team in the app.

• View Assigned Shifts
• Hard Refresh/Clear Cache